Location: Hyderabad | Work Mode: Office + Field Experience: 1–3 years(flexible for right candidate) | Employment Type: Full-time
About Zithara.AI: Zithara.AI is an AI-powered CRM built for offline retail. We help businesses like jewelry stores, salons, and wellness brands engage customers through WhatsApp automation, smart segmentation, and real-time insights — without any tech hassle. Our goal? Make customer retention effortless for retailers.
Role Overview:
As a Sales Representative, you’ll be responsible for the full sales lifecycle — from making first contact to closing the deal. You'll work with a mix of inside sales (calls, follow-ups, CRM updates) and field sales (store visits, on-site demos, relationship building). If you're passionate about tech, love talking to people, and want to grow fast, this one's for you.
Key Responsibilities:
Identify and qualify leads from inbound interest, WhatsApp campaigns, referrals, and outbound prospecting
Conduct product demos (both virtual and on-site) to showcase Zithara.AI’s CRM features — like automated engagement, WhatsApp campaigns, and customer analytics
Visit retail stores (jewelry, wellness, lifestyle, etc.) to build relationships, understand pain points, and pitch relevant solutions
Act as a product expert — explaining how Zithara’s platform fits into the client’s existing systems (POS, ERP, billing software)
Follow up diligently on all leads via phone, WhatsApp, and email to ensure high conversion rates
Collaborate with the onboarding and customer success teams to ensure seamless go-live and handover
Maintain accurate sales tracking using internal CRM tools and submit daily visit and follow-up updates
What We’re Looking For:
1–3 years of experience in inside sales, field sales, or B2B retail tech sales
Strong communication skills in English + Telugu or Hindi
Comfortable with both phone-based selling and in-person client meetings
Target-driven, persuasive, and self-motivated
Familiarity with CRM tools like Zoho, HubSpot, or similar
Nice to Have:
Experience selling SaaS/digital tools to retailers
Background in industries like jewelry, wellness, or fashion
Existing network of store owners in Hyderabad or surrounding areas
