🎯 Job Role & Responsibilities:

• Handle customer queries via chat for US healthcare clients.

• Provide prompt and accurate responses to customer inquiries.

• Maintain professionalism and empathy while resolving customer issues.

• Update internal systems with customer interaction details.

• Collaborate with team leads and support teams to ensure high customer satisfaction.

🧾 Interview Rounds:

1. HR Round

2. AMCAT Test

3. Writex (Written Assessment)

4. Operations Round

5. Typing Test

🔎 Key Requirements:

• Education: HSC (12th pass) or Graduate in any discipline.

• Experience: Minimum 6 months experience in chat-based customer service.

• Communication: Excellent written communication skills in English.

• Typing Speed: Proficient in fast and accurate typing.