Hiring For Customer Success Associate – Chat Process In Gurugram

Haryana , Gurugram , India

09 Oct 2025

Job Title: Customer Success Associate – Chat Process (Vivint)

Work Mode: Work From Office
Location: Udyog Vihar, Sector 18, Gurugram, Haryana – 122016

About the Role:

We are hiring enthusiastic and customer-focused professionals for the Vivint Chat Process. As a Customer Success Associate, you will be responsible for assisting customers via chat, resolving technical issues, and ensuring a seamless customer experience.

Key Responsibilities:

  • Handle customer queries efficiently through chat support.

  • Provide troubleshooting assistance for technical issues.

  • Deliver accurate and timely information to customers.

  • Maintain high standards of customer satisfaction and professionalism.

Required Skills & Experience:

  • Excellent communication skills in English (both written and verbal).

  • Technical / troubleshooting experience is mandatory.

  • Minimum 6 months of international process experience required.

  • Graduate or Undergraduate candidates are eligible.

Interview Process:

  1. HR Round

  2. Operations Round

  3. Versant Assessment

Compensation & Benefits:

  • Salary: ₹25,000 – ₹31,000 CTC per month

  • Working Days: 5 days a week

  • Shifts: Rotational shifts with rotational weekly offs

  • Benefits: Both-side cab facility provided

  • Hiring Zone: Candidates must reside within 20 km of the office location

Open Positions:

25 Agents

📞 For more details and to apply:
HR Recruiter: Krushnakanta Palai
Contact: +91 8260933612

Entry Level

Full Time

Haryana Gurugram India


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