We are hiring for one of the fast growing healthcare tech-enabled companies in Bangalore.
1. Handle customer queries and complaints via various channels.
2. Approach and resolve the queries and issues with a customer-centric attitude.
3. Offer exceptional customer experience and delight.
4. Adhere to the set SLA and TAT.
5. Achieve a high customer satisfaction score (CSAT).
6. Demonstrate the right attitude with the right tonality in all customer interactions.
WHAT WE ARE LOOKING FOR:
1. Any bachelor/master degree.
2. Proficient in English and Hindi.
3. Excellent interpersonal skills.
4. Exceptional communication skills on multiple mediums (Chat, email, phone).
5. A quick learner.
6. Ability to multi-task.
7. Make decisions under pressure and time constraints.
WHY SHOULD YOU APPLY?
1. Great opportunity for freshers.
2. Rotational day off is available.
3. Supportive work environment.
This is on-site job. We are looking for candidates who are in Bangalore or those who are in Karnataka and are willing to relocate to Bangalore, can join immediately or in 1 week.
We are looking for candidates who speak English and Hindi fluently.
Candidates should be comfortable working for 6 days with a rotational day off and on rotational shift.
Please mention the required skills in your updated resume.
If your profile matches, we will contact you for further steps.