Job Brief:

We are seeking a reliable and energetic individual to join our team as a Restaurant Food Runner. The Food Runner will play a crucial role in ensuring the timely delivery of food from the kitchen to the customers' tables. The ideal candidate should have excellent attention to detail, strong communication skills, and the ability to work efficiently in a fast-paced environment. If you are passionate about delivering exceptional service and contributing to a positive dining experience, we'd love to hear from you.


Responsibilities:

1. Deliver food to customers:

   • Retrieve completed food orders from the kitchen and ensure proper handling and presentation.
   • Verify accuracy of orders and compare them with the customers' requests.
   • Deliver food promptly to the correct tables while ensuring appropriate garnishing and proper temperature.

2. Collaborate with kitchen and waitstaff:

   • Communicate effectively with the kitchen staff to ensure timely preparation and delivery of food orders.
   • Coordinate with the waitstaff to ensure smooth and efficient service to the customers.
   • Assist in clearing tables and resetting them for the next guests.

3. Provide exceptional customer service:

   • Greet customers in a friendly and professional manner.
   • Answer any questions regarding the menu or restaurant offerings.
   • Attend to customer requests and concerns, and escalate to the appropriate staff member when necessary.

4. Maintain cleanliness and organization:

   • Ensure cleanliness and sanitation standards are upheld throughout the dining area.
   • Assist with cleaning tasks, such as wiping down tables, chairs, and service stations.
   • Restock supplies, such as napkins, utensils, and condiments, as needed.

5. Follow health and safety protocols:

   • Adhere to all food safety and hygiene regulations.
   • Handle food items with care to prevent contamination or spillage.
   • Maintain a clean and organized work environment, including personal hygiene and appearance.

Skills Required:

• Previous experience in a similar role within the restaurant industry is preferred but not required.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and accuracy in delivering food orders.
• Positive attitude and a willingness to provide exceptional customer service.
• Flexibility to work evenings, weekends, and holidays.