Job Brief:

As an International Travel Planner, you will be the go-to expert for clients seeking international travel experiences. Your role will involve collaborating closely with clients to design personalized itineraries, offer expert advice, and ensure every detail of their international trip is well-planned. Your passion for travel, knowledge of diverse destinations, and exceptional customer service skills will be essential in creating remarkable journeys for our clients.

Responsibilities:

1. Client Consultation: Consult with clients to understand their international travel preferences, interests, and budget.

2. Destination Expertise: Provide in-depth knowledge and recommendations on international destinations, including cultural experiences, attractions, and activities.

3. Itinerary Planning: Create customized international travel itineraries that include flights, accommodations, ground transportation, tours, and activities.

4. Visa and Documentation: Assist clients in obtaining the necessary travel documents, visas, and travel insurance for international trips.

5. Budget Management: Work with clients to establish and adhere to travel budgets while maximizing value.

6. Booking and Reservations: Handle all travel bookings, including flights, accommodations, tours, and activities, and manage reservations and confirmations.

7. Travel Advisories: Stay informed about international travel advisories, health requirements, and safety recommendations and share updates with clients.

8. Customer Service: Offer exceptional customer service throughout the planning process and during clients' international trips, addressing any concerns or issues promptly.

9. Crisis Management: Be prepared to assist clients in emergency situations or travel disruptions, providing support and alternative solutions.

10. Post-Trip Follow-Up: Gather feedback from clients after their international travel experience to ensure satisfaction and improve future services.

Skills Required:

• Proven experience as an International Travel Planner, Travel Agent, or in a related role.
• Extensive knowledge of international destinations, cultures, and travel logistics.
• Strong communication and interpersonal skills.
• Exceptional customer service and problem-solving abilities.
• Proficiency in travel booking software and tools.
• Detail-oriented and organized.
• Ability to work independently and as part of a team.
• A passion for international travel and cultural exploration.
• Travel industry certifications or training is a plus.