Company : Tibarumal Gems & Jewels
Area : Banjara Hills, Hyderabad
Salary : based on Market & last salary (upto 1LK Per Month)
Job Brief :The Floor Manager for our jewellery showroom will be responsible for maintaining store operations, leading the sales team, and ensuring exceptional customer service. This role requires strong leadership, excellent communication skills, and a keen eye for detail to ensure the showroom is always presentable and secure.
Responsibilities :
- Oversee daily operations of the showroom
- Manage and motivate the sales team to achieve sales targets
- Ensure high standards of customer service
- Monitor inventory levels and manage stock replenishment
- Maintain the showroom’s visual presentation and cleanliness
- Handle customer inquiries and resolve any issues or complaints
- Implement security measures to prevent theft
- Train new staff and conduct regular performance reviews
- Develop and execute sales strategies to improve sales performance
- Coordinate with customers and manage relationships
Qualifications
- Minimum of 3 years experience in retail management, preferably in the jewellery industry
- Proven track record of achieving sales targets
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Customer service-oriented with problem-solving abilities
- Attention to detail and organizational skills
- Flexible working hours, including weekends and public holidays
Skills Required:
- Retail Management
- Customer Relationship
- Sales and Marketing
- Leadership and Team Management
- Effective Communication
- Customer Service