01 Oct 2025
Job Description – Customer Relationship Associate
Position Overview
We are looking for a Customer Relationship Associate with maturity, warmth, and exceptional communication skills to build long-term trust and rapport with our valued clients. The role is best suited for a woman professional aged 45 years or above who naturally enjoys interacting with people, can engage in meaningful conversations, and creates a positive, friendly, and welcoming environment for customers in our luxury showroom.
Key Responsibilities
Greet and welcome customers warmly, making them feel comfortable and valued.
Build strong, friendly, and long-lasting relationships with walk-in clients, ensuring they enjoy their in-store experience.
Engage in conversations with customers in a polite, cheerful, and approachable manner.
Support the sales team by keeping customers engaged while they explore collections.
Maintain customer comfort—offer water, seating, and ensure a pleasant showroom atmosphere.
Keep a mental record of repeat customers, remembering their preferences, families, and occasions.
Convey trust and positivity, ensuring customers leave with a happy and memorable impression.
Collect and share customer feedback with the management team for service improvement.
Qualifications & Skills
Preferably a woman candidate aged 45 years or above.
Prior experience in customer-facing roles (hospitality, retail, front office, or similar) is an advantage.
Pleasant, talkative, and naturally friendly personality.
Ability to converse fluently in English and local languages (Telugu/Hindi).
Well-groomed, with a professional yet approachable appearance.
Patience, empathy, and an ability to connect with people from diverse backgrounds.
Personal Attributes
Warm, cheerful, and approachable.
Strong people skills—enjoys meeting and talking with customers.
Naturally positive and uplifting personality that enhances customer experience.
Team player, willing to assist sales executives and managers in creating a customer-first culture.
Compensation & Benefits
Attractive salary with growth opportunities.
Employee discounts on products.
Training in luxury customer service standards.
A respectful and comfortable working environment.