Job Description



SCHEDULE: Must be flexible to work between the hours of 7 AM - 7 PM CT Sun - Sat

TRAVEL: Ideal candidates are willing to travel for up to 30 days at a time


The Providencia Group is led by a purpose:  to address global challenges and make an impact that matters through delivering transformative solutions.  This purpose defines who we are and extends to relationships with our clients, our people, and our communities.   We combine purpose, innovation, and experience to deliver impactful results.  


About the Team 

We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. We believe that TPG is the best place to build, making it the best place to learn. We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take charge and explore the possible. 


What You’ll Be Part Of - TPG Culture 

At TPG, we expect incredible tangible results.  TPG professionals play a unique role in delivering these results.  We reach across disciplines and borders to serve our global organization.  We provide a roadmap for focusing on people, our work, and continuous improvement.  We see people as people, take care of each other, commit to the mission, move quickly and bravely, get better every day, and seek truth.  We are the backbone of TPG.   


The Role – Who You’ll Work With 

The TPG Social Workers will work closely with the Program Director, Reunification Manager, Clinical Services, potential sponsors, other workers/staff or stakeholders as applicable and in collaboration with the U.S. Department of Health & Human Services (HHS), Office of Refugee Resettlement’s (ORR) Reunification Management Unit and its care providers.  


What You’ll Do 

You will support our Family Services Program with the focal goal to verify any sponsor (parents, guardians, or family friends to whom the UAC will be released) is capable of providing for the child’s physical and mental well-being and that the sponsor has not engaged in any activity that would indicate a potential risk to the child by responsibly conducting activities to include but not limited to culturally sensitive home study investigations, assessments, referrals, case management services, documentation of required reports, case notes, and case contacts into the appropriate database in compliance with contract terms or tailored to the client’s needs, expected timeframes and agency expectations defined by your direct supervisor.  


What You'll Need to Know

Thorough knowledge of casework and group work principles, practices, and methodology. Knowledge of the regulations, standards, and policies which relate to social work practice. Knowledge of individual and group behavior and inter-relationships among social, economic psychological and physical factors. Extensive knowledge of community resources.


The Impact of Your Results – Will ensure the effective and timely transition/ transfer/discharge of UC’s efficiently with a suitable sponsor and within a safe environment. 


What We’re Looking for 


Key Skills: 

  • Mature and stable clinical, therapeutic judgment and the ability to handle crisis intervention, conflict, confrontation or other complex people situations with compassion and decisiveness  

  • Experience working with traumatized/exploited children and children with behavioral problems Knowledge of Microsoft Office (Word, Excel) required.

  • Proficiency to easily listen to verbal communication and transcribe and translate that information into clear written error- free communication in English and/or Spanish

  • Demonstrated ability to service a diverse group of clients, to include refugees or other minority families 

  • Aptitude to work cross functionally with TPG personnel and Social Services Agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment

  • Proven experience and high level of comfortability operating technology and learning new software applications quickly to perform data entry

  • Ability to work independently in the field and exercise a high level of confidentiality 

  • Experience working with immigration or resettlement programs preferred 

  • Knowledge of state, community, and agency resources for victims of abuse preferred 

  • Computerized clinical information systems such as AMHC database, Clinicians View, Chart View, etc.


Key Knowledge: 

  • Bachelor’s degree in Social Work or an equivalent degree in Psychology, Sociology, or other relevant Behavioral Science 

  • Two (2) or more years of demonstrated experience in social work and of basic principles, concepts, and methodology of social work 

  • Native or near-native oral and written communication skills in English and Spanish 


Key Behaviors: 

  • A long-term view on people expressed through compassion and support  

  • A passion to be involved in high-impact work that makes a difference 

  • A drive for excellence and continual improvement 


The Work Environment – REMOTE, NATIONWIDE


Work Schedule - Due to the importance of this position, employees supporting this contract can be required to work extended hours to include evening work, on-call, and weekends to support time-sensitive or real-time complex services.  This position is considered ESSENTIAL.  This means that Social Workers are required to work during emergency situations, including inclement weather, natural and man-made disasters, etc.


Physical Demands - To perform the essential functions of the job, qualified candidates must be able to perform the following: reaching, grasping, hearing/listening, seeing/observing, mobility to walk for extended periods of time, run, carry, load and unload luggage.  Position does require the ability to read written documentation from a computer screen throughout the workday, stand or walk on various surfaces for long periods of time and drive vehicles, (alert/vigilant of surroundings) for extended periods of time.   


Condition of employment you will undergo:   

  • A rigorous culture and competency testing process 

  • A comprehensive criminal background check including fingerprint checks and state and local child protection agency registries 

  • A Drug Test 

  • A motor vehicle check

  • Immunizations




If you want to make an impact that matters, apply today! 



For more information about the company please visit our website at

Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.


More Details
Employment Type: Full Time
Location: [REMOTE]
Experience Required: Mid-Senior Level
Date Published: 30 Apr 2021
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