Operational Support / Customer Service

Hours: Mon - Fri 37.5 hours per week

Salary: £24,000 - £26,000 p.a.

We are looking for a customer service advisor who is looking to make a difference and give an excellent customer service to our client's customers.

You will be joining an experienced team of Customer Support Advisors. Taking inbound calls from customers who will be making enquiries about their accounts. Your job will be to deliver an elevated level of customer service by making the customer's call journey is as easy as possible.

Requirements:

• A passion for delivering excellent customer service

• Excellent communications skills and the ability to talk to all types of customers

• Experience working for a financial services company within in customer service role (desirable)

• Experience using a number of databases and MS Office