Job Responsibilities

The analyst will assist the team with: 

• T&E Transaction project involving cleanup of the Concur Expensing system
• Reconciling of aged Amex accounts 
• Other ad hoc projects as they arise 
• As needed the analyst will assist the team with escalations acting as 2nd level support for all matters related to T&E for all of North America division users and cardholders

This includes but not limited to: 

• Escalations from the IBM support team, all system issues regarding Concur (related to functionality and the user's accessibility), and all cardmember account escalations/inquiries. 

Requirements:

• This position requires strong excel data analysis skills, experience with Concur and Corporate Card experience. 
• Preferred knowledge of PeopleSoft, Oracle, and/or SAP, as well as experience with the Amex@Work Enhanced Reporting systems.
• In addition, excellent interpersonal skills, and be a self-starter with strong organization skills. 
• Must have strong written and oral communication skills and have the ability to meet deadlines
• Must be a team player, dependable and have strong decision making and analytical skills. 
• Must demonstrate the ability to dive into detail, understand findings, and make conclusions for resolution and communication of T&E issues across Divisions.

Skills Required

• Preferred knowledge of PeopleSoft
• Oracle
• SAP
• Amex@Work Enhanced Reporting systems
• Concur and Corporate Card experience
• Strong excel data analysis skills
• Resolution and communication of T&E issues across Divisions
• Strong analytical skills