Online Reservation Assistant

[REMOTE]

08 Oct 2024

Job Description: Online Reservation Assistant

Department: Hospitality

Job Summary:

We are seeking a detail-oriented and customer-focused Online Reservation Assistant to join our team in the Hospitality industry. The ideal candidate will be responsible for managing online reservations, providing exceptional customer service, and ensuring a seamless booking experience for our guests.

Responsibilities:

  • Process online reservations accurately and efficiently
  • Respond to customer inquiries via phone, email, and live chat
  • Assist guests with booking modifications and cancellations
  • Maintain accurate records of reservations and guest information
  • Collaborate with other departments to ensure guest satisfaction

Qualifications:

  • High school diploma or equivalent
  • 1+ years of experience in customer service or hospitality
  • Excellent communication and interpersonal skills
  • Proficiency in online reservation systems
  • Ability to multitask and work in a fast-paced environment

Skills:

  • Attention to detail
  • Problem-solving abilities
  • Team player
  • Adaptability
  • Strong organizational skills

If you are passionate about providing exceptional service and have a knack for online booking systems, we want to hear from you! Apply now to join our team as an Online Reservation Assistant.

Entry Level

Full Time

[REMOTE]


Share Job Opening