Hotel Reservation Agent


17 Jun 2024

Hotel Reservation Agent

Department: Hospitality

Job Summary:

We are seeking a detail-oriented and customer-focused Hotel Reservation Agent to join our team. In this role, you will be responsible for assisting guests with booking hotel rooms, answering inquiries, and providing exceptional customer service.


  • Manage hotel room reservations through phone, email, and online booking platforms
  • Provide information about hotel services, amenities, and policies to guests
  • Process payments and ensure accuracy of guest information
  • Handle guest complaints and resolve issues in a timely and professional manner
  • Collaborate with other hotel departments to ensure guest satisfaction


  • High school diploma or equivalent
  • Prior experience in customer service or hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in computer systems and reservation software

If you are passionate about providing exceptional service and enjoy working in a dynamic environment, we would love to hear from you. Apply now to join our team as a Hotel Reservation Agent!

Entry Level

Full Time


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