Inside Sales Representative

• Pay: $22 per hour
• Hours: Monday–Friday, 8:00 AM – 5:00 PM
• Location: Tulsa, OK
• Duration: Temp-to-Hire

Position Summary

We are seeking a customer-focused and detail-oriented Inside Sales Representative to join our team. This role is responsible for managing customer accounts, processing sales orders, and ensuring accurate and timely deliveries. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to multitask in a fast-paced environment.

Essential Duties & Responsibilities

• Serve as the primary point of contact for customer accounts, managing all interactions via email, phone, and customer visits.
• Assist customers with order processing, pricing, stock availability, and delivery updates.
• Process sales orders, including assigning job numbers, checking inventory, and entering data into the system.
• Maintain and update open order status reports for customers daily.
• Send shipping documents to customers and upload required files to customer portals.
• Issue RGA (Return Goods Authorization) and RFA (Request for Authorization) as needed.
• Assist Accounts Receivable with past-due invoice collections if necessary.
• Maintain and update customer pricing schedules.
• Scan and organize customer purchase orders into Master Control.
• Provide support for co-workers' duties in their absence.
• Perform additional administrative tasks as required.

Qualification Requirements

• High school diploma or GED equivalent.
• Minimum of one year of experience in a similar role.
• Strong customer service and telephone communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Intermediate office skills, including typing, emailing, and scanning.
• Strong verbal and written communication skills.
• Solid mathematical skills for pricing and order calculations.
• Ability to run company-related errands as needed.
• Highly organized, detail-oriented, and self-motivated.
• Capable of handling multiple tasks in a demanding and fast-paced environment.

Physical Requirements

• Prolonged sitting at a desk for extended periods.
• Some moderate lifting of boxes.
• Occasional kneeling and bending may be required.

Safety Sensitive Position

• This role is designated as a Safety Sensitive Position under the Oklahoma Medical Marijuana and Patient Protection Act.

Job Order #: 120282