Front Desk Clerk

·         Pay: $17 per hour

·         Schedule:

o    Tuesday: 2:00 PM – 12:00 AM

o    Wednesday: 1:00 PM – 12:00 AM

o    Thursday: 12:00 PM – 12:00 AM

o    Friday: 12:00 PM – 7:00 PM

·         Job Type: Temp-to-Hire

·         Location: Downtown Tulsa

Position Overview

We are seeking a professional, reliable, and customer-focused Front Desk Clerk to join our team. This role serves as the first point of contact for residents, guests, and vendors, ensuring a high level of service while managing the daily operations of the front desk. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Customer Service & Communication

·         Greet and assist residents, guests, and vendors in a professional and courteous manner.

·         Address inquiries, concerns, and service requests efficiently.

·         Relay important building notices, maintenance updates, and event information to residents.

·         Facilitate communication between residents and property management, ensuring all requests are documented and escalated appropriately.

Security & Access Control

·         Monitor building security by logging visitors, issuing key fobs, and ensuring compliance with access protocols.

·         Maintain an accurate visitor and contractor log.

Package Handling & Administrative Support

·         Receive, log, and store resident packages, notifying recipients of arrivals.

·         Manage daily front desk operations, including document filing, scheduling, and correspondence.

·         Process resident maintenance requests and ensure timely follow-up with the maintenance team.

·         Conduct building tours for prospective residents as needed.

·         Maintain accurate records of resident information, visitor logs, and operational documents.

Emergency Response & Safety

·         Assist in managing emergency situations, contacting appropriate authorities when necessary.

·         Be familiar with the building’s emergency procedures and safety protocols.

Qualifications & Skills

·         Previous front desk, administrative, or customer service experience preferred.

·         Excellent communication and interpersonal skills.

·         Strong organizational and multitasking abilities.

·         Basic proficiency in computer systems for data entry and record-keeping.

·         Ability to handle confidential information with discretion.

·         Professional demeanor and a proactive approach to problem-solving.

Job Order ID: 120241