Job Brief:

We are looking for a Customer Experience Representative to join our team in Hungary. In this role, you will focus on creating a smooth and positive experience for customers by responding to their questions and supporting them through different communication channels.

You will work from Hungary, either in a hybrid setup in Budapest or fully remote within the country. Previous experience is not required, as we provide structured training and ongoing support. This is a stable, long-term opportunity within an international environment where you can grow professionally.

Responsibilities:

• Communicate with customers via phone, email, and chat

• Respond to inquiries and provide accurate information

• Document cases and update internal systems

• Coordinate with internal departments when needed

Skills Required:

• Basic English skills, minimum B1 level or ability to use translation tools

• Strong communication skills

• Positive attitude and willingness to learn

• Must reside in Hungary and have the legal right to work in Hungary

What we offer:

• Competitive salary

• Performance-based bonus

• Paid training

• Stable international company background

• Hybrid or remote work option

• Cafeteria benefits

• Long-term growth opportunities