Job Description
The Position:-
The Executive – Technical Support will be required to manage incoming calls, emails and chat from customers pertaining to PCs, Laptops, Smartphones and Electronic products and services.
The position will require you to support the contact centre in spoken and written English.
The Requirements for the Role:-
Diploma /Degree in IT related disciplines
Good command of spoken and written English.
Prior experience in a similar role is an advantage.
Well versed in Windows Operating Systems and Windows Office.
Well versed in Android software and hardware.
Possess initiative, able to work independently and as a team
Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
Operating Days : Monday-Friday
Operating hours : 5am-6pm( following the ANZ hours).
Rotational shifts
Each shift is 9 hrs includiing 1.5 hrs for breaks
Foreign nationals are welcome to apply.
The Package :-
Attractive Salary.(Negotiable).
Performance related bonus on a quarterly basis for confirmed staff.
15 days Annual Leave.
14 days Medical Leave.
Medical and hospitalization coverage.
NO WALK-IN INTERVIEWS
We will be conducting TELEPHONE/SKYPE INTERVIEWS DURING THIS PERIOD
(If you do not have a skype ID, please register).
Mondays -Fridays
10.00 am to 6.30pm.
Candidates with the above qualifications and qualities are welcomed to submit your application via on-line.
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