The Position:

The Executive-Customer Service will be managing all inbound an outbound calls and emails in relation to healthcare equipment and related product & services for individuals, hospitals and dealers.

The position will require you to support the contact centre in spoken and written English and Khmer.

The Responsibilities of the Role:

• Manage all data/field engineer dispatch for Cambodia.
• Coordinate with all stakeholders across business functions in order to secure accurate information.
• Any other task(s) as assigned by management.

The Requirements for the Role:

• Degree in any discipline.
• 23years and above.
• Excellent command of spoken and written English and Khmer.
• Possess initiative, able to work independently and as a team.
• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
• Contact Centre Operating Days/Hours : Monday-Sunday/9am-9pm
• You will work a 5 day week based on the roster.
• Rotational shifts.
• Each shift is 9.5 hours including 1.5hrs break.
• This position is open to Cambodian nationals who are holding spouse visa/permanent residence status.

The Package:

• Attractive salary (RM 4500).
• Probation period is 3 months.
• Upon confirmation, performance related allowance on a quarterly basis for confirmed staff.
• Upon completion of 6 months of service as a confirmed staff, eligible for RM 500 allowance per month based on performance and management discretion.
• 15 days Annual Leave.
• 14 days Medical Leave.
• Medical and hospitalization insurance coverage.