Responsibilities of the Role:

• Analyze and identify customer’s needs and match against client’s products.
• Sell products to customers via inbound channels i.e Calls, Emails etc and Follow-up.
• Able to explain recommended product solutions, up-sell and cross-sell in a Tele and Email environment.
• Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
• Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
• Daily Sales Pipeline and Activity to be updated in CRM and maintained.
• Follow up with customers to solicit further sales, respond to sales enquiries.
• Maintain professional customer services via verbal and in written communication.
• Adhere to sales process, pipeline management, ethics and compliance.
• Achieve Sales Quota across products lines.

Requirements for the Role:

• Minimum 1 (one) year of inbound/ inside/ tele sales experience or sales via e-commerce platforms.
• Desire to meet and exceed sales performance goals.
• Working knowledge of Microsoft Office Suite and CRM tools.
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence.
• Strong verbal and written skills in English with commercial sense, problem solving and negotiation skills.

Package:

• Attractive Salary (RM4,500 – RM5,500).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.
• Working Location: Kuala Lumpur.