Executive Customer Service – TELCO


The Responsibilities of the Role :

Assist with all incoming enquiries via phone, emails and chat support from customers in relation to telecommunication products and services.
Assist with dealer enquiries pertaining to the products and services
Update the customer and dealer database.
Any other tasks as assigned by management.


The Requirements for the Role :

Candidate must possess at least a SPM/STPM/Diploma /Degree in any discipline
Good command of spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin is an advantage.
Ability to work independently and as a team
Ability to work in a challenging environment and on rotational shifts
Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
Contact Centre Operating Hours : 24/7
Shift based on roster
5-day week; off days based on roster.


The Package :

Attractive salary
* RM 2050 during training.
* RM 2300 upon successful completion of training.
Mandarin language allowance available.
Probation period 3 months.
Performance related bonus on a quarterly basis for confirmed staff.
Annual Leave 15 days.
Medical Leave14 days.
Medical and hospitalization coverage.


NO WALK-IN INTERVIEWS

We will be conducting TELEPHONE/SKYPE INTERVIEWS DURING THIS PERIOD
(If you do not have a skype ID, please register).

Whatsapp your resume and skype ID to 012-932-6988 OR 012-217-8408 (Please send to ONLY ONE number) for an interview.

Mondays -Fridays / 10.00 am to 6.30pm


This position is not applicable to non-Malaysians.

Register now to apply :    https://recruitment.scicom-intl.com/

www.scicom-intl.com