Job Description

Job Description

The E-Commerce Customer Service Support will be required to manage incoming calls and emails from customers in relation to ON-LINE shopping of products and services.

The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; ability to read, write and speak Mandarin is an advantage.

The Requirements for the Role:

SPM/STPM/Diploma/Degree or an equivalent professional qualification.
A good command of written and spoken English and Bahasa Malaysia.
Additional Language Allowance of RM500 for those who can read, write and speak Mandarin.
Possess initiative with the ability to work independently and as a team.
Dynamic, highly motivated and a result oriented player with good interpersonal skills.

Contact Centre Operating days : 24/7
Work Days : 5 day week : off days are based on the roster.
Work Hours : Rotational shifts

The Package:

Attractive Salary ( RM2500-2800)
Additional Language Allowance of RM350 - 500 for those who can read, write and speak Mandarin.,
The probation period is 3 months.
Once confirmed, there will a performance related bonus per quarter for confirmed staff.
15 days Annual Leave
14 days Medical Leave
Medical and hospitalization insurance coverage.

*Please note that all walk-in interviews have been suspended until further notice in light of Covid-19. For any/all job enquiries please send your resume/CV and a member of our team will be in touch!

25th floor, Menara TA One
22, Jalan P.Ramlee
Kuala Lumpur.


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More Details
Employment Type: Full Time
Location: Kuala Lumpur , WP , Malaysia
Experience Required: Entry Level
Date Published: 27 Jun 2022
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