Join the team at Sage IT Systems, a longstanding company with over 25 years of success and continued growth in Southern California.
Position: Full-Time MSP Field Technician (W2 Employee)
We are seeking a dedicated MSP Field Technician to become an integral part of our team. This position is ideal for candidates who are excited about working in a fast-paced environment, and providing critical on-site support to our diverse client base in the San Diego area.
Responsibilities:
As a Field Technician, you will:
- Travel to client sites to install, manage, and troubleshoot IT infrastructures including hardware, software, and network systems.
- Deliver proactive technical support and resolutions to client issues, ensuring high levels of client satisfaction.
- Conduct regular system maintenance to ensure reliability and security.
- Work collaboratively with IT support teams to resolve complex issues and implement solutions.
- Maintain precise documentation of operational tasks and issue resolution.
- Educate and support end-users with new technologies.
- Adhere to all company policies and stay current with industry trends and technology advancements.
Preferred Qualifications:
- Experience level: Associate - Mid Level
- Essential Skills: Experience with various IT systems and a strong grasp of technical troubleshooting.
- Systems Knowledge: Proficient with Microsoft Windows environments, VMWare, TCP/IP, DNS, DHCP, advanced printer management, and familiar with RMM systems and cloud technologies like Azure.
- Certifications: Relevant certifications in IT will be highly valuable.
- Transportation: Must possess reliable transportation, ideally with good fuel efficiency.
Technical Skills Proficiency:
- Windows OS (7-11), Windows Server, and Active Directory
- VMWare ESX, Hyper-V, Proxmox
- Firewall management, VLANs, VPNs
- PSA systems, Managed Antivirus, Malware Removal
- Familiarity with QuickBooks, Backup, and Disaster Recovery Systems
Why Join Sage IT Systems?
- Competitive compensation based on experience and performance.
- Opportunities for professional development and career advancement.
- Work in a dynamic, supportive environment at a company that embraces innovation and technology-driven solutions.
Application Process:
Are you ready to impact the future of technology in business? Apply now by sending your resume and personalized cover letter to [email protected]. Join us and make a definitive mark in your career!
Note: This position requires local San Diego candidates only.
Come, be a part of Sage IT Systems and harness the potential to transform and streamline businesses through technology. We look forward to you joining our incredible team!