SD Sparkle Cleaning Co. – San Diego, CA

• Pay: $24–$30/hour (30–40 hours per week)

• Schedule: Full-time preferred

• Location: San Diego County (field and administrative responsibilities)

 

About SD Sparkle Cleaning Co.

SD Sparkle Cleaning Co. is a growing residential and short-term rental cleaning company serving clients throughout San Diego County. We are known for our commitment to quality, reliability, and strong client relationships.

As we continue to expand, we are seeking a hands-on Operations & Field Manager to help organize, stabilize, and elevate our daily operations.

This role is ideal for someone who combines professional cleaning experience with strong organizational and leadership skills. The right candidate enjoys structure, problem-solving, and supporting both team members and clients.

 

Position Overview

This is not a cleaning-only role.
This is a leadership position with a strong operational focus.

The Operations & Field Manager serves as the key point of coordination between:

• Cleaning staff

• Clients and partners (including short-term rental and property management companies)

• Scheduling, quality control, and operational follow-through

 

Key Responsibilities

Team Coordination & Scheduling

• Schedule and coordinate cleaners on a daily basis

• Confirm staff availability and job coverage

• Communicate job details, expectations, and updates to team members

• Manage call-outs and last-minute schedule adjustments

• Ensure cleaners have required supplies and job information

• Address performance concerns professionally and promptly

Training & Quality Control

• Onboard and train new cleaning staff

• Ensure company SOPs and quality standards are consistently followed

• Review post-clean photos and documentation

• Conduct in-person quality audits as needed

• Coach team members and identify opportunities for improvement

Client & Partner Management

• Serve as the primary point of contact for key partners, including STR and property managers

• Track job progress and completion status

• Request, review, and organize cleaning photos

• Handle client feedback, concerns, and follow-up

• Maintain detailed knowledge of client expectations by property

Operations & Administrative Support

• Monitor cleaning supply inventory and storage levels

• Track and coordinate restocking needs

• Assist with pricing and job estimates

• Support invoice preparation and review

• Ensure jobs are properly closed and documented in company systems

• Troubleshoot day-of operational issues

• Manage incoming client communications and phone calls

 

Requirements (Please Review Carefully)

Required Qualifications

• Minimum of 2 years of residential or short-term rental cleaning experience

• Prior leadership, supervisory, or coordination experience

• Strong communication skills (text, phone, and in person)

• Reliable transportation and a valid driver’s license

• Comfortable managing adult team members and providing constructive feedback

• Highly organized, calm under pressure, and solution-oriented

 

Preferred Qualifications

• Experience with short-term rentals or property management

• Familiarity with scheduling or field service software (e.g., Housecall Pro, BookingKoala)

• Bilingual in English and Spanish

• Hospitality or hotel housekeeping management background

 

Why This Role Matters

This position plays a critical role in:

• Team stability and retention

• Client satisfaction and service quality

• Operational efficiency and business growth

• Long-term sustainability of company leadership

This is a position with real responsibility, trust, and influence—not just task execution.

 

How to Apply

Please apply with:

• A brief summary of your cleaning and leadership experience

• A short explanation of your interest in an operations or management role

• Confirmation of reliable transportation

Shortlisted candidates will be invited to a Zoom interview.