Roadside assistance tech

Salt Lake , Utah , United States

10 Aug 2021

Job Brief: Work on your own schedule.  Pretty much free to do as you like until a call comes in.  You'll be required to give an accurate ETA updating the customer if you will be late.  Customer service is number one responsibility.  Accept the call once you receive it and give accurate ETA.  Then head to customer confirming the address  given is correct. Arrive on time. Treat the customer as if you were helping your own family. This is typically a very stressful time for our customers and we like to make a difference by making the situation go from stressful to just a small hiccup in their day.  Mark job complete once you're finished. 

 

You'll be changing flat tire out for spare,  doing jump starts, or delivering and installing new battery, vehicle unlocks,  and fuel deliveries.


Responsibilities:

  • Updating customer with new ETA if running late, 
  • complete tire changes
  • jump start dead batteries,
  •  install new battery if necessary
  • Deliver fluids like gas or fuel
  • Unlock vehicles when keys are locked in them or lost
  • Be able to find customers 
  • Ability to work with very little to no supervision



Skills Required:

Required to have your own tools and have reliable vehicle to drive, but we'll help the right candidate to get the tools if necessary.  This consists of a

  • floor jack
  • lockout kit
  • jumper cables or a jump box would be better
  •  gas can
  • sockets  and either an impact wrench or breaker bar for lugnuts. 
  • Air compressor
  • Hi Vis vest (at minimum) 
  • Flashing light (amber)  for rooftop (we can assist with this) 

Experience preferred but will train someone who is motivated and shows an ability for thinking outside the box and has common sense.  

Must have patience and be capable of thinking on your feet. 

We're looking for someone that is reliable and dependable.  The schedule is extremely flexible so long as you're on duty at the times we agree on. 

Entry Level

Contract

Salt Lake Utah United States


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