Job Title: MIS & Automation Specialist

Location: Mohali, India (Remote)

Working Hours: CST Time Zone (USA)

About Us:
At RChilli Inc, we are revolutionizing the way businesses operate by using data-driven insights and cutting-edge technology. We believe in automating processes to deliver accuracy, speed, and value to our stakeholders. As we grow, we are seeking a talented MIS & Automation Specialist who thrives on creating meaningful reports, automating dashboards, and driving organizational success.

Why Join Us?
This is your opportunity to be at the forefront of business intelligence and automation in a dynamic, fast-paced, global environment. You'll have the chance to shape and streamline critical business reporting processes, work across departments, and drive impactful decisions by making real-time data available. If you love data, automation, and delivering high-value reports, this is the perfect role for you.

Key Responsibilities:

• MIS Reporting & Automation: Lead the restructuring and automation of organizational-level reports focusing on key business metrics such as financial health, customer success, and operational efficiency. Your innovations will help drive our strategic direction.
• Cross-Departmental Reporting: Manage, automate, and streamline reporting across Finance, Customer Success, IT, and HR departments. Explore future automation opportunities in other departments as you identify them.
• Power BI Ownership: Take full ownership of our Power BI reports used by Tech and IT teams. You'll automate existing reports and ensure they provide real-time insights that align with our organizational goals.
• Dashboard Creation & Automation: Build and automate user-friendly dashboards (using Advance Excel, Google Sheets & Power BI) that provide stakeholders with up-to-the-minute access to KPIs and other business metrics.
• Data Presentation: Be the go-to expert for presenting actionable insights to senior stakeholders on a daily, weekly, and monthly basis. You'll ensure that the data is always clear, accurate, and aligned with business goals.
• Continuous Improvement: Regularly review existing processes and identify new opportunities for further automation and efficiency.

What You’ll Bring:

• Proven experience in MIS Reporting, preferably across multiple departments (Finance, Sales and Marketing, CSM, IT, and HR).
• Advanced skills in Excel, Google Sheets and Power BI, with a passion for automating manual tasks.
• Strong understanding of business metrics (financial health, customer success) and how to present them in actionable formats.
• Automation expertise in reporting processes — experience streamlining data collection, processing, and report generation.
• Ability to work independently and collaboratively with teams across multiple time zones (including 50% overlap with USA CST).
• Excellent communication skills, with a knack for presenting complex data in clear and digestible ways.

Why You’ll Love Working Here:

• Impact: Your work will directly influence the strategic decisions of the company, providing essential insights that drive success.
• Growth Opportunities: We are committed to your professional growth. You'll have opportunities to enhance your skills in data analysis, automation, and more.
• Dynamic Environment: We foster a fast-paced, innovative work environment where your contributions are valued and celebrated.
• Work-Life Balance: Split your time between our Mohali office and working from home with a flexible schedule that overlaps with the USA CST time zone.
• Collaborative Culture: Join a team of forward-thinkers who embrace creativity and collaboration to solve complex problems.