Job Description

Role: Business Analyst – AI & Agentic Solutions

Exp: 2-4 Years

Location: Work from Office ( Mohali, Punjab)

Shift: 12pm - 10pm

Job Role & Responsibilities

We are looking for a strategic and innovative Business Analyst with experience in AI and Agentic AI-based solutions to drive ideation, market research, and the design of intelligent, autonomous use cases. You will play a vital role in discovering opportunities, validating ideas, and working with cross-functional teams to build AI-powered solutions that deliver business value.

Key Responsibilities

• Conduct in-depth analysis and market research to identify emerging trends, customer pain points, and opportunities for AI-driven innovation.
• Lead ideation sessions with stakeholders, SMEs, and technical teams to brainstorm AI/Agentic use cases that solve real-world problems.
• Translate ideas into detailed business requirements, epics, and user stories, ensuring alignment with business goals and technical feasibility.
• Evaluate and prioritize AI initiatives based on impact, effort, risk, and ROI.
• Collaborate with Data Scientists, Prompt Engineers, and AI Developers to design, test, and deploy Agentic AI solutions using tools like LangChain, Auto-GPT, and other LLM-based frameworks.
• Build use case prototypes and participate in user testing to validate assumptions and refine agent behaviors.
• Analyze AI/LLM outputs and agent workflows to ensure results meet performance and business success criteria.
• Create and maintain clear documentation (BRDs, FRDs, journey maps, test scenarios, etc.).
• Support post-deployment review and continuous improvement of deployed AI systems.
• Present findings, business cases, and recommendations to senior leadership and product teams.

Required Skills & Qualifications

• Bachelor’s or Master’s degree in Business Administration, Data Science, Computer Science, or a related field.
• 2+ years of experience as a Business Analyst, with a strong focus on AI project delivery, innovation, or digital product development.
• Demonstrated ability to perform market research, customer analysis, and business model validation.
• Experience with Agentic AI systems, LLM-driven applications, or autonomous AI agents.
• Familiarity with AI/ML concepts, prompt engineering, and orchestration frameworks such as LangChain or Auto-GPT.
• Strong documentation and communication skills, including stakeholder engagement and executive reporting.
• Tools: Jira, Confluence, Miro, Lucidchart, Excel, Power BI,.
• Agile delivery experience with a focus on rapid prototyping and iterative development.

Preferred Qualifications

• Understanding of AI governance, model evaluation metrics, and ethical AI principles.
• Exposure to design thinking, product discovery, or lean startup methodologies.
• Experience in domains such as finance, retail, healthcare, or HR tech.

Minimum experience: in domain / overall industry

2-4 Years Experience in domains such as finance, retail, healthcare, or HR tech.