Job Description
  1. Troubleshoot and fix hardware failures as described in operational procedures, with emphasis on immediate response time and well-understood failure modes.
  2. Call in expert help when failure not covered by operational procedures and is outside the scope of the operator's knowledge.
  3. Work with component and subsystem vendors to establish reliable service and procure & test backups.
  4. Maintain a detailed log of service disruptions and equipment failures and synthesize recommendations to improve system reliability. Help implement and improve interlock and alarm systems.
  5. Maintain and expand system documentation and operations training materials.
  6. Set the machine up for client job execution on a regular schedule.


  • Experience operating and maintaining complex machines in a demanding and variable user environment
  • Passion for technical troubleshooting including electrical, mechanical, and IT
  • Commitment to take on the responsibilities and challenges of a technical first responder in a first-of-its-kind Quantum Data Center


More Details
Employment Type: Full Time
Location: Boston , MA , United States
Experience Required: Mid-Senior Level
Date Published: 14 Jun 2021
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