Is organizational management your strong suit? Do you possess the unique talent as a leader to promote a remote working environment where accountability is Queen?
Libby Rothschild is searching for an Operations Manager to oversee the operational implementation of the Marketing, Sales, Client Success, and Administrative functions of the business. The Operations Manager will directly manage all team and performance aspects of the busine
ss by promoting a culture of accountability.
On a typical day, the Operations Manager will be responsible for the day-to-day functions of the business, overseeing the team and working with department leads to ensure that goals and KPIs are met. The Operations Manager will lead the business by promoting a strong culture of accountability and ownership across each team, by holding regular meetings, setting KPIs and conducting performance reviews. The Operations Manager will also serve a key aspect of the business by staying on top of client service deliverables The right candidate is one who has strong business acumen and can take initiative, aim high, and puts the business and most importantly, clients, first.
Some of the perks:
Work alongside an awesomely multitalented and empowering female CEO to build a business that it impacting the lives of hundreds of clients
Work remotely full time with a dynamic team
Responsibilities:
Team: Oversee the Administrative, Sales, Marketing, and Client Success teams by holding regular meetings, setting KPI’s and goals, and building an accountability system
Client Success: Evaluate current Client Success, Fulfilment, and Delivery systems and and upgrade out-of-date processes
Process Improvement: Create new processes, including an SOP for storing and updating existing processes
Administrative: Oversee the administrative functions of the business, including the sending and signing of client and vendor agreements, the storage of company IP, content, sales data, and all other company assets
Must Have:
Exceptional leadership and organizational skills
3+ years of experience in a project management or operations management role
Takes radical ownership and is able to hold others equally accountable
Acutely analytical, paired with quick action
Deadline-oriented