Client Success Coach/Client Success Manager

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18 Jan 2021

Calling all driven coaching professionals!

Our client is seeking a dedicated full-time Accountability Coach to be part of their online coaching program geared towards fitness professionals. This role plays a key role on our coaching team, working in collaboration with other coaches to give our growing number of clients the best experience and results from our program. The Accountability Coach will monitor student progress, assess homework assignments, host group coaching calls and collaborate with the internal team in weekly meetings. 

On a typical day, the Accountability Coach will conduct 1:1 calls with students helping, guiding, and sometimes coaching them through the 12- week program. The Accountability Coach will also review students’ homework, ensuring they are getting maximum benefit from the program. They will also interview students in order to collect client testimonials.

The ideal candidate for this role is resourceful, accountable, proactive, and committed to seeing their clients succeed!

 

Some of the perks:

  • Growth Potential: this is a company that promotes mindset and personal growth for its clients and employees

  • Company Culture: you’ll be hard-pressed to find a company and team with so much care for you as a person; this is a place where you will be treated with kindness while you are simultaneously given the opportunity to grow as an employee and as a person

  • Autonomy and Ownership: we encourage you to bring your authentic and unique abilities to this role- do each task to the best of your abilities and deliver lasting results

  • Access to our training programs valued at USD $9,000 and $15,000

 

Responsibilities:

  • Learning: Going through the entire course, learning its entire content and shadowing the Expert Coaches coaching calls, understanding how to manage students

  • Coaching: Helping and guiding students through the course content by conducting 1:1 calls, managing any challenges a student has during the course of the program, and ensuring that all assignments are accomplished

  • Administrative: Tracking the progress of students throughout the program and collecting case study testimonials of high performing students in interview format

 

Must Have:

  • Excellent team-player who can work independently and adapt well to change

  • A commitment to high standards, excellence, team, and our clients

  • Prior knowledge and background in marketing and sales

  • Experience in health and fitness coaching is a plus

 

If you’re a great fit for the above, apply today!

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