We are looking for an experienced UX Research Specialist to join our team. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.

Responsibilities

·        Conduct primary and secondary user research.

·        Conduct and evaluate quantitative and qualitative research.

·        Perform market and ethnographic research.

·        Research user personas and investigate user behavior.

·        Lead the process of proposing, wireframing, and implementing UX improvements.

·        Plan and implement user research strategies and methodologies.

·        Advocate research findings to diverse audiences through written and oral presentations.

·        Perform usability studies with consumers.

·        Work closely with marketing and product management teams to identify research topics.

·        Work with UX design, product management, content strategy, engineering, and marketing.

Requirements

·        Five or more years of UX research experience

·        Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)

·        Ability to quickly and effectively share research results

·        Ability to perform all research-related tasks including research, planning, evaluating, and iteration

·        Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions

·        Desirable experience with testing tools