Job Description
Job Brief:
  • Track and report KPIs and resolve all the issues caused by the KPI degradation.
  • Troubleshoot call flow issues using Protocol Analyzers
  • Able to fix all the Metaswitch CFS/UMG/SBC related Alarms & maintain a clean Switch.
  • Able to perform Daily/Weekly/Monthly/Yearly routines in the Metaswitch CFS/UMG/SBC
  • Engineer translation on Carrier Voice Metaswitch CFS switches.
  • Tier 3 trouble resolution support for voice issues.
  • Manage switch installations and upgrades.
  •  Insure System & License capacity is managed and maintained.
  • Coordinate hardware and software upgrades with switch vendors and Change Control.
  • Responsible for operations engineering of class 4 Voice switching Platform. 
  •  Insure Switch deployment is operational in acceptable parameters.
  • Engineer new network elements and solutions.
  • Develop engineering and installation packages.
Skills Required:
  • Bachelor’s degree in electronic engineering or equivalent experience required.
  • +8 years of switching experience required.
  • Must have extensive engineering installation and operations experience with MetaSwitch call Feature Server, UMG and Session Boarder controllers.
  • In-depth Knowledge of ISUP,SIP and other IP Voice protocols is required
  • Must have knowledge of IP routing and switching.
  • Knowledge of BroadSoft class 5 switches is a plus as well as other switching and SBC platform.
  • Knowledge of IMS / VoLTE is also preferred.
(Remote Until Covid & Post Covid Jackson, MS)
More Details
Employment Type: Contract
Location: Plano , TX , United States
Experience Required: Internship
Date Published: 16 Sep 2020
Share Job Opening