• Expertise in Support of Voice/Messaging Nodes which should primarily include(one or many) o IMS, RCS, TAS, ASBC, P-CSCF, IPSMGW and VMAS • Should have deep knowledge of 4G call flows, and overall understanding of latest technologies in the Telecom space including VOLTE, VoWiFi, IoT etc. • Should understand the Cloud environment and understanding of how EPC solutions can be deployed over cloud. • Should have knowledge / sound understanding of RHOS / Docker/Containers/Kubernetes over Dell / HP • Sound understanding of troubleshooting tools like Wireshark. • Hands-on experience on databases like MySQL, Oracle, Cassandra, Swift, and Couchbase. • Scripting knowledge - python, shell • To be successful in this role, you must have: o Should be able to work on independently on the Voice/Messaging Network to solve the Customer issues. o Should be able to work independently with R&D and ST to deliver solution for Customer issues. o Should be willing to travel as per the business requirements. o Should have strong troubleshooting skills. o Should possess good consultation skills and should be able to drive solutions at customer places. o Able to work 24x7 in a shift-based environment.

Experience required: 5 - 12 years