Job Description

 

Creates, develops, plans write and edits operational, instructional, maintenance, or test procedures, including user manuals, videos, guides, and tutorials, for paper, multimedia, or web-based publication. Conducts interviews with various users and technical staff to gather data for documentation. Researches, Operates, and test hardware /software and translates technical information into manuals and/or web-based documents for non-technical and technical users. Uses in-depth technical or scientific knowledge and product expertise to resolve support issues. May interact directly with customers. Understands and follows Agile Development environment. Serve as a customer advocate by reviewing user interfaces, representing the end-user in design discussions, and consulting with other organizational functions on matters of importance relating to whole-product usability. Develop Standards and Procedures for a consistent and improved customer experience. May document engineering processes and specifications

 

 

 

Primary Function - Recommends formats responsive to technical and customer requirements. Produces products that conform to regulatory compliance standards and Keysight documentation and quality assurance standards.

 

 

 

Determines and develops approaches to complex technical writing assignments

 

Leads technical writing-related projects using in-depth experience to influence results

 

Solves complex, high-impact problems contributing to the growth strategy.

 

Completely Autonomous and technically supports the team

 

Suggests innovative ideas to drive Technical Publications Organization. Technically implement or prototype the same

 

Learns and Analyze different Tech tools

 

Bachelors or master’s degree Electrical Engineering, Computer Engineering, or Physics, or equivalent

 

College-level coursework in Technical Writing, or equivalent

 

Requires extensive experience and knowledge in the job and ability to work independently.

 

Customer-focused and possess good knowledge of Product and domain

 

Ability to communicate technical information clearly, concisely, accurately, using proper English grammar, and in a manner appropriate to the audience, including the development of supporting illustrations as necessary.

 

Knowledge of Technical Publication Techniques like Single-Sourcing, Conditional Publishing, Topic-based writing, and Agile writing

 

Proven track record of innovation & solving problems in unknown areas.

 

Ability to organize technical information for print documentation and online help.

 

Ability to demonstrate innovation and handles multiple complex projects

 

Willingness to learn.