Apply - Clinical & Customer Care Manager

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First Name *

Last Name *

Experience *

Contact Information

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More info

Please confirm you have permanent Australian work rights, with no restrictions *

When you think about your ideal workplace, what matters most to you?

This role is responsible for managing 3 direct reports in our Customer Care team, and our team of multi-disciplinary Coach’s (all contractors), how would your previous direct reports describe your leadership style? *

The role encompasses clinical oversight meaning you will be required to make clinical decisions and recommendations. How does your experience meet this criteria? *

Describe your experience responding to high-risk or crisis situations in a mental health setting? *

What experience do you have ensuring compliance with client agreements, legislative changes, cyber and tech changes, and implementing new system processes or functionality to meet those requirements? *

Do you have any experience in Corporate Wellbeing and Mental Health? Please describe *

We are a remote first organisation, what is your experience working remotely? *

Where are you located? *

Please rate your proficiency using Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint) *

Please rate your proficiency using Google Suite (Docs, Sheets, Slides, Drive) *

Please rate your proficiency using AI Tools (eg Chat GPT, Co-Pilot, Claude) *

Please rate your proficiency using Practice Management Systems *

What are your annual base salary expectations (excluding superannuation)? *

Mindstar operates 8.30am - 5pm AEST year round - please confirm your availability to adjust hour during daylights savings (if relevant) *

If successful, when would you be available to start? *

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