Shape the Future of Blockchain—Bringing Business On-Chain

We’re offering a unique opportunity to join Launch Legends (and Autheo) as a part-time Equity Cofounder. Founded nearly four years ago, Launch Legends is at the forefront of bridging Web3 blockchain technology with the next evolution of Web2 integration—bringing businesses on-chain through enterprise-grade solutions, DePIN innovations, and decentralized financial infrastructure.

Our flagship project, Autheo, is an AI enabled Layer-Zero OS with an integrated Layer-1 blockchain  and complete decentralized infrastructure thast includes decentralized compute, storage, identity, and service marketplaces, as well as a Full-stack development enveronment (DevHub)—engineered for scalable enterprise adoption, developer innovation, and real-world blockchain integration.

Our Projects

• Autheo – www.autheo.com
• Autheo Team - https://www.autheo.com/teams
• Launch Legends (Parent Company) – www.launchlegends.io
• Twitter: https://x.com/Autheo_Network

About Autheo
With nearly 100 equity cofounders from leading companies and institutions—many with advanced degrees and PhDs—Autheo is solving the critical challenges blocking business adoption of blockchain technology.

Key Features:

• Enterprise-Grade Layer-1 Blockchain – High-speed, self-securing, and cost-efficient infrastructure built for scale.
• Developer Hub & Application Marketplace – A decentralized platform where developers build, deploy, and monetize real-world apps.
• Web2-Web3 Integration – Microservices, SDKs, and governance frameworks for seamless business migration.
• Decentralized Cloud & Compute – Secure, privacy-preserving storage and AI-powered compute for next-gen applications.
• DePIN Infrastructure – On-chain networks powering real-world infrastructure ownership and resource sharing.

Traction (Testnet Launch):

• Wallet Accounts: 290,000+
• Twitter Followers: 30,000+
• Discord Members: 19,000+
• Smart Contracts Deployed: 30,000+
• Developers Registered for MVP DevHub: 7,500+

Compensation & Growth Path
This is a part time equity / token-based cofounder opportunity. You will receive equity in Launch Legends, Autheo, and the WFO Creator Network, along with token allocations in the Autheo blockchain. We have already completed an initial financing round to support infrastructure and marketing, and are currently in discussions with VCs and crypto investors to fund expansion and salaries.  Salaried compensation is expected to begin within 4 to 5 months, following our node, token sales or funding.

ROLE—VICE PRESIDENT OF SUPPORT

Overview
As Vice President of Support, you will lead Autheo’s global Support and Operations organization—responsible for ensuring reliability, responsiveness, and trust across the Layer-0 Operating System (Layer-0 OS), Layer-1 blockchain, and developer ecosystem.
This executive position oversees the integration of human, automated, and AI-driven support processes within Autheo’s decentralized infrastructure, ensuring all support operations align with Launch Legends’ corporate governance and Autheo’s decentralized execution model.

You will work closely with the Managing Directors, the Executive Steering Committee, Engineering, Product, and Global Channels leadership to architect and scale a 24×7 support organization that meets enterprise-grade standards for uptime, SLA compliance, and ecosystem engagement—while maintaining the transparency and verifiability required of decentralized systems.

Responsibilities

Support Strategy & Global Operations
• Design and lead Autheo’s global support strategy for decentralized infrastructure, validator operations, DevHub, APIs, SDKs, and enterprise integrations.
• Build and manage a multi-tier (L1–L3) global support system aligned with automation, human-in-the-loop, and governance workflows.
• Oversee 24×7 on-call rotations, escalation management, and performance dashboards ensuring SLA adherence and service continuity.
• Coordinate with Engineering and DevOps to continuously improve incident detection, remediation, and root-cause analysis processes.

Automation & AI-Driven Support Systems
• Implement AI-based triage, predictive analytics, and self-healing automation across all monitoring and ticketing systems.
• Define guardrails and governance controls for automated responses to ensure transparency, traceability, and audit readiness.
• Lead continuous optimization of the integrated workflow model (Automated → Semi-Automated → Manual), driving measurable reductions in MTTR and human intervention rates.

Developer & Ecosystem Support
• Oversee the developer support lifecycle—onboarding, SDK integration, technical assistance, and documentation feedback loops.
• Establish scalable communication channels across Discord, Slack, and DevHub that blend community self-service with professional enterprise support.
• Integrate partner and validator support frameworks into the same SLA and reporting structure to maintain unified operational standards.

Governance Alignment & Executive Reporting
• Work directly with Managing Directors and the Executive Steering Committee to ensure operational decisions and performance metrics align with Launch Legends’ governance and compliance policies.
• Maintain unified dashboards and governance reports covering uptime, incident metrics, automation performance, and service reliability.
• Lead post-incident reviews and quarterly operational assessments with CIO, COO, and Governance Leads.

Quality, Training & Continuous Improvement
• Develop capability programs and certification pathways for support engineers and partners to maintain technical excellence across all tiers.
• Implement feedback loops that integrate telemetry, incident data, and community insights into automation and process refinements.
• Build and sustain a culture of reliability, transparency, and proactive improvement across global support teams.

Risk, Continuity & Business Resilience
• Lead the design and validation of business-continuity and disaster-recovery frameworks specific to support operations.
• Ensure redundancy and follow-the-sun coverage models across all global regions.
• Partner with Security, Compliance, and Infrastructure teams to safeguard key systems and maintain operational integrity during crises.

Qualifications

• 10+ years of leadership experience in technical support, site reliability, or operations for blockchain, cloud, or enterprise SaaS platforms.
• Proven ability to design and scale 24×7 global support programs integrating automation, observability, and governance controls.
• Strong knowledge of decentralized systems, blockchain node operations, and Layer-0/Layer-1 infrastructure.
• Expertise in monitoring, observability (Prometheus, Grafana, OTEL), CI/CD integration, and automated escalation systems (PagerDuty, Jira Service Management).
• Demonstrated success in implementing AI-driven triage, predictive alerting, and self-healing support architectures.
• Experience coordinating enterprise SLAs, audit readiness, and multi-party governance reporting.
• Skilled in cross-functional leadership—aligning engineering, DevOps, security, and partner teams under unified operational standards.
• Excellent communication and crisis-management skills, with the ability to represent Autheo’s support organization to executive leadership, partners, and community stakeholders.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field preferred; certifications in ITIL, SRE, or DevOps disciplines are highly valued.

🌐 🚀 WHY JOIN LAUNCH LEGENDS?

• Traction with Momentum: Autheo is already gaining significant traction in the blockchain space, with rapid developer adoption, platform growth, and partnership interest.
• Cross-Industry Impact; Autheo is positioned to transform not only the Web3 ecosystem—but also Web2 and the broader technology sector—by enabling real-world business adoption of decentralized infrastructure.
• Real Innovation, Not Hype: Unlike many blockchain ventures, Autheo is focused on substance over speculation. We are building real solutions: modular fullstack infrastructure, enterprise-grade toolkits, decentralized identity, cloud, compute, and service orchestration.
• Backed by Elite Talent: You’ll join a team composed of professionals from top-tier universities, Fortune 500 companies, and major blockchain platforms. Our team includes multiple PhDs and senior engineers who have launched and scaled world-class technologies.

If you're ready to redefine blockchain adoption, empower global business integration, and help shape the next generation of Web3 and developer ecosystems, we invite you to take the next step.

Let’s build the future—together.