Job Description

We’re Hiring! BILLING & COLLECTION LEAD (US ACCOUNTS) 

(US ACCOUNT/ NIGHT SHIFT/  WORK ONSITE/FULL TIME)

We are looking for a Billing and Collection Lead  with experience handling US client accounts. This role involves managing invoicing, collections, dispute resolution and supporting client retention efforts. 

 

KEY RESPONSIBILITIES 

  • Generate and send accurate invoices to US based clients using billing software (Quickbooks, GHL, Xero, Zoho Books) 

  • Monitor and manage accounts receivable (AR) including aging reports, outstanding balances and overdue accounts 

  • Perform collections follow-up via email and phone to recover unpaid invoices and reduce DSO(Days Sales Outstanding) 

  • Investigate and resolve billing discrepancies payment disputes and client issues in a professional and timely manner 

  • Maintain detailed and accurate client payment history, AR logs and reconciliation reports Excel or Google Sheets

  • Collaborate with internal teams (Sales, Customer Support, Marketing, and Finance) to execute client retention strategies and support account recovery

  • Utilize CRM tools like GoHighLevel(GHL) to manage workflows, automate reminders and track communication with clients. 

  • Prepare and deliver weekly and monthly AR report including collection status, billing performance and at- risks accounts 

MUST HAVES:

  • Minimum 2 years of experience in Billing, Collections or Accounts Receivable(AR)

  • Proven experience in handling US- based client accounts, including invoicing, payment follow-up and dispute resolution

  • Strong skills in collections negotiation, client communication and customer retention strategies 

  • Proficient in billing and AR software such as Quickbooks, Xero, Zoho Books or similar accounting tools 

  • Experience using CRM systems especially GoHighLevel(GHL), for billing automation and client workflows (preferred) 

  • Advanced skills in Microsoft Excel or Google Sheets 

  • Excellent verbal and written ENGLISHcommunication skills for handling US client interactions. 

  • High attention to detail, time management and ability to work independently in a fast-paced environment. 

COMPENSATION PACKAGE

  • Competitive starting salary of 25,000 to 38,000 per month (based on experience and qualifications) 

  • Monthly performance bonus based on billing and collection KPI’s 

  • Monthly attendance bonus for perfect attendance and schedule adherence

  • Quarterly performance incentives for top performers

  • 13th Month and Government - mandated benefits (SSS, Philhealth, Pag-IBIG)

  • Work with a supportive, high-performance team serving US- based clients. 

  • Career growth opportunities in a stable and expanding tech company 

 

More Details
Employment Type: Full Time
Location: Angeles City , Pampanga , Philippines
Experience Required: Associate
Date Published: 14 Jul 2025
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