Company Overview

Leapswitch Networks is a leading provider in Cloud Infrastructure, Dedicated Servers, Platform-as-a-Service, and GPU Cloud solutions. We pride ourselves on delivering high-quality, reliable, and scalable services to our diverse range of clients, including a growing network of resellers.

We are currently seeking 3 talented and motivated Account Managers to join our team. This role will focus specifically on managing relationships with our partners who resell our Bare-Metal Cloud, Dedicated Servers and Cloud VPS services.

Position: Key Account Manager 

Location: Mumbai
Type: Full Time
Reports To: Chief of Staff - Sales

Responsibilities

• Develop and maintain strong relationships with existing reseller accounts.
• Work closely with resellers to understand their business needs and objectives.
• Create customized plans and strategies to help resellers maximize their sales and profitability.
• Serve as the main point of contact between Leapswitch Networks and reseller accounts.
• Provide timely and accurate information to incoming customer order status and product knowledge requests.
• Collaborate with cross-functional teams within the company, including Sales, Technical Support, and Product Management to ensure a seamless customer experience.
• Proactively identify account risks and develop contingency plans to resolve issues.
• Upsell and cross-sell Leapswitch Networks’ products and services to resellers.
• Monitor sales performance metrics and make adjustments to strategies as needed.
• Conduct regular business reviews and planning sessions with reseller accounts.
• Identify and prospect potential new reseller partners in line with company objectives.
• Develop and implement strategies for onboarding new partners.
• Work closely with the sales team to transition new accounts smoothly into managed relationships.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Minimum of 3 years experience in Account Management, preferably in the IT or Cloud Services industry.
• Strong understanding of Dedicated Servers and Cloud VPS technologies.
• Exceptional communication skills, both written and verbal.
• Excellent organizational and multitasking skills.
• Proven ability to drive sales and generate new business.
• Proficient in Hubspot or similar CRM software and Google Docs / Microsoft Office Suite.
• Must be able to work in a fast-paced, ever-changing environment.
• Demonstrated ability to acquire new business and onboard new accounts effectively.