Job Brief:
Our writers and digital marketing specialists ensure that you not only get found by your target audience but that you grab them with relevant content, engage with them on social media, keep them engaged with remarketing, and convert them with calls-to-action.. We seek a Customer Service Representative, who will provide excellent customer service and support to our clientís customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.
While working with us, you'll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.
Responsibilities:
Answering customer requests or inquiries concerning services, products, billing, etc.
Delivering superior service identifying and resolving customer; issues using problem-solving skills.
Building a positive rapport across a variety of personality types.
Continually maintaining a working knowledge of our clients' products, services and promotions.
Putting the customer first and remaining polite and professional at all times.
Documenting all customer information, communications and sales in a computer system.
 
Benefits:
Competitive compensation - base salary + incentives
Set schedule
Weekly pay with direct deposit
Healthcare coverage and 401K
Paid on-the-job training
Supportive and motivating staff to help you succeed
Rapid opportunities for advancement
Professional and upbeat office setting
Job Requirements:
Willingness to learn and a passion for helping people
Strong attention to detail, dependability, and follow through
Working knowledge of Windows-based software
Flexibility to adapt to changes in a growing organization
Self-motivated, positive attitude, and a love for hard work
Experience working in a Customer Service related field or call center environment, a plus
Job Types: Full-time, Part-time
Salary: $17.00 to $25.00 /hour