Job Brief:

Our client is a reputable leader in real estate services and fortune 500 company. They specialise in buying, building and investing in a diversified range of real estate, such as: residential, offices, retail, industrial, hospitality and healthcare. Our client also works with a variety of industries from law to technology and from startups to multinationals. They strive to create places where people can thrive, independent of their industry or size. Their objective is to offer opportunities and spaces where their clients and employees can achieve their ambitions and goals around the world.

 

The ideal candidate will be a proactive individual with excellent communication skills in both Mandarin and English. The candidate should have great career ambitions and be ready to go the extra mile for the company.  Experience in sales and customer service are required for this role. Familiarity working in the property industry will be desirable, however it is not essential. The candidate will should be competent to succeed in the challenge of setting up new processes and improving existing relationships between clients in London and China. The successful candidate will gain experience in a global business/environment and will have great progression opportunities in the property industry.

 

About IDEABOXES

 

Ideaboxes Limited is an international recruitment and consultancy agency. It specialises in finding UK businesses experienced Chinese bilingual candidates. Ideaboxes aims to provide outstanding support for businesses and offer professional career advice for Chinese speakers based in the UK. By delivering this service, Ideaboxes can act as a bridge between distinguished employers and high-level job seekers. By recruiting the best Chinese candidates for employers, this will assist in the development of an expanding Chinese market and meet the increasing demand for Chinese speakers in the work place, worldwide.

Responsibilities:

· Use the existing database to liaise with purchasers in China.

· Ensure the client database remains organised and up-to-date.

· Target property owners that collaborate with other agents.

· Liaise with internal and external stakeholders.

· Provide high quality customer service and assistance.

· Communicate with China buyers in advance of completion in order to understand their property plans.

· Offer buyers assistance with mortgage, furniture and currency transfer issues.

· Understand what properties clients own, in order to offer assistance and grow the database and income stream.

· Attend London property sales events in China with the objective of acquiring more clients.

· Increase department profits by increasing client satisfaction rates.

· Collaborate with team members and other departments to ensure a proactive work environment.  

 

 

Skills Required:

 

· Excellent written, verbal, and presentation skills in Mandarin and English.

· Strong sales and customer service skills, telesales would be beneficial but not necessary.

· Real estate/property experience would be advantageous, however, it is not essential.

· Eager to accelerate personal development

· High level of integrity and diplomacy to balance needs/requirements of a range of different departments.

· Proactive and multitasking individual.

· Planning, prioritization and time management skills.

· Ability to travel to China 4-6 times a year.

 

Please Note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.

 

Due to the high volume of applicants, it is only possible to contact successful candidates within 14 days.