Location: Johannesburg (Hybrid)

Reporting to: Operations Manager - Samantha Miller

Start Date: ASAP

About Grapevine

Grapevine is a leading brand experience and activation agency delivering high-impact campaigns, experiential marketing, and nationwide rollouts across South Africa. We are known for creating strategic, creative, and hassle-free brand experiences that drive measurable growth for our clients through seamless execution.

Role Overview

We are seeking a high-calibre Senior Key Account Manager to take over and grow an established, high-income portfolio. This is not a hunter role. It is a strategic farmer role focused on protecting and growing existing Gross Profit while unlocking new opportunities within key accounts.

Monthly GP Target: R641,000

Quarterly GP Target: R1,923,000

Core Responsibilities

·       Full ownership of assigned key accounts and portfolio Gross Profit.

·       Develop and implement account growth strategies and unlock upsell opportunities.

·       Manage campaigns from ideation to breakdown, ensuring on-time and on-budget delivery.

·       Guide and direct the design team to produce brand-aligned, strategically sound concepts.

·       Prepare quotes, manage costings, and protect project margins.

·       Collaborate with internal teams including design, campaign management, and national implementation.

·       Deliver seamless, hassle-free client experiences.

Non-Negotiables

·       Proven experience in brand activations, experiential marketing, or events.

·       Demonstrated success managing and growing high-value key accounts.

·       Experience managing national rollouts.

·       Direct Gross Profit responsibility.

·       Commercially sharp and margin-aware.

·       Confident client-facing presence.

1. Mission for the Role

To seamlessly take over and grow a high-income key account portfolio by protecting and increasing Gross Profit, strengthening client relationships, and delivering strategically aligned, hassle-free brand experiences.

2. Outcomes (First 6–12 Months)

·       Maintain minimum monthly Gross Profit of R641,000.

·       Achieve quarterly Gross Profit target of R1,923,000.

·       Ensure zero GP decline during client transition period.

·       Present 12-month growth strategy per key client within 90 days.

·       Identify and implement at least 2 new revenue opportunities per key account within first 6 months.

·       Deliver national activations on time, within budget, and at or above target margin.

·       Maintain agreed GP margin thresholds across all projects.

3. Competencies

·       Strong commercial acumen and margin awareness.

·       Strategic thinker with revenue growth mindset.

·       Creative leadership and ability to guide brand-aligned concepts.

·       Confident client authority and relationship builder.

·       Operational excellence and multitasking capability.

·       Calm under pressure with strong accountability.

4. Cultural Fit

·       Committed to delivering hassle-free brand experiences.

·       Collaborative and respectful across teams.

·       Proactive and solutions-focused.

·       High standards without ego.

·       Protects relationships while protecting profitability.