Server Job Description
Golf VX is a leader in Golf Technology and is now branching out into the entertainment and hospitality field. We are looking for talent to open our flagship location and a chance to grow with our company. Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and liquor knowledge, the ability to multitask and a high energy level are necessary for success in this position.
Provide efficient, friendly guest service to a 4-6 bay section including but not limited to following all steps of service and cleaning the area to ensure a positive guest experience
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with property policies and procedures
Available to work a variety of hours, day and night shifts, including weekends and holidays
Safely and effectively transport food or beverages to a bay of up to 6 people in a single trip
Safely and effectively use and operate all necessary tools and equipment including knives and golf simulators
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multitask calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the property, which may include stairs, uneven or slick surfaces
Requirements
Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Understand and respond knowledgeably to questions about the facility and menu
Use sales techniques to present and encourage current promotions to guests
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Gift Card and Credit Card terminals
Comply with all safety and sanitation guidelines and procedures
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed
Preferences
2+ years of hospitality service preferred
Bassett certified within 30 days of employment
Food Handler certification within 30 days of employment
Flexible schedule including nights, weekends and holidays
Some knowledge of the game of golf and ability to learn and comprehend golf simulator
What GolfVX offers:
A competitive salary ($10/hr + tips)
Opportunities for professional growth and development within a dynamic and supportive environment.
A chance to be part of a passionate team that is making a tangible impact on the golfing world.
Discounts on food
Fun work environment
