Company: Arctic Elevations
Location: 1133 Lake Washington Blvd N Suite 80 Renton, WA 98056
About Arctic Elevations:
Arctic Elevations is a cutting-edge Cryotherapy retail location dedicated to helping people feel their best by offering innovative, non-invasive cold therapy treatments. Our mission is to provide exceptional services that promote overall wellness, pain relief, and recovery in a comfortable, welcoming environment.
Job Description:
We are seeking a motivated, customer-focused individual to join our team as a Cryotherapy Technician / Front Desk Associate. In this dual role, you will be responsible for guiding clients through the cryotherapy treatment process and managing front desk operations, including appointment scheduling, check-ins, and payment processing. The ideal candidate has excellent communication skills, a strong understanding of cryotherapy services, and a passion for helping others achieve their wellness goals.
Responsibilities:
Cryotherapy Technician + Front Desk / Reception:
Greet clients warmly and professionally, making them feel comfortable and at ease.
Review the client's history, ensuring they meet the necessary criteria for cryotherapy treatment.
Educate clients on cryotherapy benefits, safety protocols, and what to expect during their sessions.
Operate cryotherapy machines, adhering to established safety procedures and guidelines.
Monitor clients throughout their treatment, addressing any concerns or questions.
Maintain cleanliness and organization of treatment rooms, ensuring all equipment is in proper working order.
Manage appointment scheduling, client check-ins, and payment processing
Provide exceptional customer service by addressing client inquiries, concerns, and feedback in a timely manner
Assist with marketing and promotional efforts, including social media and local events
Maintain a clean, organized, and welcoming front desk area
Perform administrative tasks as needed, such as filing, data entry, and inventory management
Qualifications:
High school diploma or equivalent required
Previous experience in a customer service role, preferably in a wellness or healthcare setting
Knowledge of cryotherapy services and safety protocols is a plus
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong computer skills and familiarity with appointment scheduling software
Flexibility to work various shifts, including evenings and weekends
To Apply:
If you share our passion for helping others reach their peak wellness and are seeking an exciting opportunity to join a dynamic and energetic team, you've come to the right place. As a brand-new company with ambitious goals, we are committed to making a positive impact on people's lives while expanding our business and cultivating a strong brand culture. If you're interested in becoming a part of the Arctic Elevations family, please complete our online application, submit your resume, and provide a brief statement outlining why you're the perfect candidate for this role.