Troubleshooting network, OS, and application issues for a complex distributed cloud-based communications platform.
Automating infrastructure build-outs and deployments for web, database, and application servers and containers with an emphasis on scale.
Defining and developing strategies for systems logging, monitoring, and reporting to facilitate pro-active service repair and resource allocation planning.
Helping to establish and document the technical architecture and procedural standards required to meet the organization’s goals for high availability and reliable service.