Job Description

Candidate should have min 3 - 4 months internship experience in sales counselor

Candidate must have laptop with internet connection

  • Chat/call registered users to explain the educational offerings company has.
  • Collect information from the clients to understand their requirements.
  • Add contacts, administer and update client details, opportunities, etc., on CRM.
  • Book classes with tutors matching the specifications.
  • Support them to access and use Microsoft Teams and Learning Management System.
  • Regularly chat/call the existing clients for feedback and to motivate.
  • Resolve customer complaints brought to attention.
  • Create policies and procedures.
  • Up-sell products and services to existing clients.
  • Work on lead generation and qualification.
  • Close sales using multiple mediums like telephone (VoIP), chat, social media, and web.
  • Monitor social media activities to respond as required.
  • Conduct research as required for apps, web, competition, etc.
  • Daily reporting on the activities performed.
  • Flexible to work in different time zones with clients from diverse backgrounds.
More Details
Employment Type: Internship
Location: [REMOTE]
Experience Required: Internship
Date Published: 26 May 2023
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