Job Brief:
Job Title: Telecounselor
Location: Ahmedabad, Gujarat
Job Type: Full-time
Experience: 0-3 years (Freshers can apply)
Industry: Education / Sales / Customer Service
Responsibilities:
- Make outbound calls to potential students/customers and provide detailed information about courses/services.
- Handle inbound inquiries and provide accurate and up-to-date information.
- Counsel students/customers on suitable programs based on their interests and qualifications.
- Follow up with prospective leads and maintain a database of inquiries.
- Achieve monthly targets for calls, conversions, and enrollments.
- Maintain a professional and positive relationship with clients/customers.
- Collaborate with the sales and marketing team for lead generation and follow-ups.
Skills Required:
Strong Communication Skills