Job Brief:

Customer Service Engineer (CSE) is a customer-facing role that primarily installs, services, maintains, and modifies X-Ray modalities like CT, MRI, Ultrasound, and all electronic imaging or not imaging equipment at customer sites. CSE represents the "Company" to our customers.

Provide a high level of technical support to our customers while working under minimal supervision. The primary focus of CSE is to provide on-site installations, diagnosing and repairing existing equipment on the field. Other duties include but are not limited to:

• Perform service at customer sites.
• Performs preventative maintenance on-site.
• Modifications and installations on General Radiographic like CR, DR, lasers and Fluoroscopy units, Mammography Portable X-Ray, CT, MRI Urology, and Ultrasound diagnostic imaging equipment at customer sites with minimal supervision.
• Establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties accurately.
• Complete Field Service Reports.
• Complete Installation Documentation.

Requirements and Qualifications

• Requires a BA diploma or equivalent in Biomedical and Electrical Engineers with 1-3 years of experience in the field or a related area.
• Communicate effectively in English and Spanish, verbally and written.
• Leadership Skills
• Conflict Management Skill
• Communication and Presentation Skills
• Good Organization and Time Management Skills
• Be Proactive, have a Sense of Urgency, and Pay Attention to Details