Healthcare Management Intern (Remote)

Please note that this position is an unpaid remote role for six months, requires a commitment of 20 hours per week, and is eligible for college credit.

Begin Date: October 01, 2024

End Date: April 01, 2025

About This Role:

The Healthcare Management Intern is responsible for leading operational excellence with the virtual medical practice. This individual will be directly mentored by the CEO and will execute day-to-day administrative tasks assigned. The ideal candidate will be a graduate student or recent graduate in public health, healthcare administration, healthcare management, social work, or communication with a keen interest in healthcare and technology. Must be a great communicator, self-motivated, organized, and goal-oriented.

Position:

• Oversee the daily operations of a virtual medical office, ensuring efficient and effective workflow.
• Manage and assist in office staff, including hiring, training, and performance evaluations of administrative and clinical staff.
• Manage and assist in credentialing clinical providers with federal and commercial payers.
• Develop and implement office policies and procedures to maintain compliance with HIPAA regulations.
• Monitor and manage the office budget, including financial planning and expense control.
• Coordinate with healthcare providers to schedule patient appointments and manage patient flow.
• Maintain accurate and up-to-date patient records using electronic medical record systems such as eClinical Works .
• Handle patient inquiries, complaints, and concerns in a professional and timely manner.
• Collaborate with insurance companies to verify coverage and process claims.
• Ensure the office is stocked with necessary supplies and equipment for smooth operations.

Requirements:

• A bachelor’s degree in public health, healthcare administration, healthcare management, social work, or communication or a related field is required.
• In-depth knowledge of medical administrative support functions and procedures.
• Proficient in practice management software such as eClinical Works.
• Strong leadership skills with the ability to effectively manage a team.
• Excellent organizational and multitasking abilities.
• Exceptional communication and interpersonal skills.
• Knowledge of budgeting principles and financial management in a medical setting.

Diversity creates a healthier atmosphere: DiscoverU Health is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.