Technical Support Specialist Mexico

To teach, control and supervise the processes of our customers so that they manufacture and install Deceuninck PVC windows and doors with high quality standards.

Responsabilities:

• Manufacture and install windows for fairs and showrooms.
• Train the manufacturers of the network in the correct way to assemble windows with Deceuninck products, following the technical manuals.
• Be a back up and technical support for internal and external customers.
• Supervise the complete process of installation and assembly of doors and windows.
• Supervise the installation process from the design of windows to the delivery to the final customer.
• Advise the fabricator network on the correct specification of projects.
• Train customers on RA Workshop software.
• Follow all requirements related to BASC management systems that impact the process.
• Other duties as assigned that are within the scope of the position.
• Suspend activities in case of imminent risk.

Requirements:

• Bachelor's degree, Mechanical Engineer, Industrial Designer or careers related to the production and manufacturing area.
• Minimum of 5 years in areas related to the manufacture of PVC systems in production or plant.
• Desirable to use Microsoft Office tools.