ABOUT BLINK

Blink Digital is a technology-driven Customer Experience (CX) company. We map the customer journey from the time they discover your brand, products, and services, all the way to how they engage with you throughout the customer cycle. Our goal is to help companies deliver delightful customer experiences using enterprise solutions and innovations that seamlessly integrate across multiple customer touchpoints for a frictionless experience.

ABOUT THE ROLE

We are seeking a highly driven Sales Manager who thrives in a fast-paced, start-up environment with solid experience in Customer Experience (CX) solutions sales, account management, or business development in technology or marketing. The ideal candidate should have experience selling Zendesk, Salesforce, AI/Chatbot solutions, or similar technologies and established relationships with PH government agencies (CIOs, CTOs, or Customer Service Department Heads).

You will collaborate with a lean but highly skilled team of CX consultants, designers, UI/UX specialists, solution experts, and developers to deliver top-quality solutions tailored to client needs. Success in this role requires a keen understanding of CX solutions, a passion for sales, and the ability to connect with diverse stakeholders.

Key Responsibilities

• Execute the sales strategy for Blink’s services and products around the Customer Experience portfolio to achieve 100% of set goals.
• Identify and engage with high-value prospects, leveraging cold calls and cold emails targeted at specific solutions and existing customers of Centric Group.
• Qualify prospects, respond to inquiries about Blink’s solutions, and position the right offerings to meet client needs.
• Provide pre-sales and post-sales support by understanding client requirements and ensuring tailored solutions.
• Establish and nurture relationships with C-level executives and PH government agencies, focusing on client retention and upselling.
• Collaborate with the team to complete administrative tasks and client projects effectively.

Skills & Qualifications

• Proven experience (5+ years) in Sales, Account Management, or Solution Selling within CX or technology-related domains.
• Expertise in selling CX solutions such as Zendesk, Salesforce, AI/Chatbot platforms, or similar tools.
• Strong relationships with PH government agencies' CIOs, CTOs, or Customer Service Department Heads.
• Excellent oral and written communication, interpersonal, organizational, and attention-to-detail skills.
• Passionate about forming great relationships, with experience engaging and negotiating with C-level executives.
• Ability to work in a fast-paced environment with a focus on learning and adaptability.

Why You'll Love Working with Centric IT Group

• Join a hyper-growth market dealing with key technologies that power industries.
• Attractive remuneration package, including base salary and commission.
• A coaching culture that nurtures high performers, with clear development and career paths.
• Opportunities to grow in regional markets and contribute to scaling operations.

Explore the opportunity to work with cutting-edge CX technologies and a team that’s making a difference in industries. Apply now and become a part of Blink Digital’s mission to redefine customer experiences!

For more details, visit: https://blink-digital.com/