As an Admin Assistant, employee is a key member of the customer success team, responsible for ensuring internal and external customers receive exceptional service and support throughout their journey with the company. The primary focus will be on building strong relationships with both internal and external customers, addressing their needs, and maximizing their satisfaction with our products or services.

Job Responsibilities:

• Assist with day to day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources executives
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Coordinate HR projects (meetings, training, surveys etc) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Communicate with public services when necessary
• Properly handle complaints and grievance procedures
• Coordinate communication with candidates and schedule interviews
• Conduct initial orientation to newly hired employees
• Assist our recruiters to source candidates and update our database

Job Skills:

• Proven experience as an HR assistant, staff assistant or relevant human resources/administrative position
• Fast computer typing skills (MS Office, in particular)
• Hands-on experience with an HRIS or HRMS
• Familiarity with ATS software and resume databases
• Basic knowledge of labor laws
• Excellent organizational skills
• Strong communications skills
• Degree in Human Resources or related field